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FAQ

General

Q. If I booked and arrive more than 15 minutes early, does it cost extra?

A. Well we have a reasonable buffer of 15 minutes, any earlier will attract the casual rate costs.

Q. Are there additional charges if I overstay my agreed time by more than 15 minutes?

A. Yes casual rate costs are applicable, best to leave on time please.

Q. If I leave early do I get a refund?

A. Sorry nope, your space has been reserved exclusively for you for your time.

Special Offers

New Accounts for the 3 month free offer

Q. Does this offer include Bolton and Civic car parks?

A. Yes, though each car park is booked and charged separately, subject to availability of space as decided by Hunter Parking and Storage.

Q. Must I pay for the third car space even though I need only 2 car spaces?

A. Yes if you wish to have the availability of a third car space at no cost we will refund you the cost every 3 months.

Q. If I cancel my parking before the 3 months rebate is due to be refunded, do I receive any refund?

A. No unfortunately.

Q. Do I need to notify Hunter Parking and Storage at the end of the three month free period that I do not require that space?

A. Yes.

Q. Do I receive a reserved space for my 3rd space?

A. No, sorry. Subject to availability, you can park where you wish.

Q. If I book say, 4 or more car spaces am I able to receive more than the 1 free space free?

A. No, sorry the offer is 1 space per any new account application booking of 2 or more spaces for 6 months.

Q. Does this offer have 24/7 availability?
A. Yes.

Existing account holders for the 3 month free offer

Q. Does this offer include Bolton and Civic car parks?

A. Yes, though each car park is booked and charged separately subject to availability of space.

Q. Must I register if I am an existing account customer?

A. Yes.

Q. How long is the third space free?

A. 3 months.

Q. Must I notify Hunter Parking and Storage if I wish to cease the extra car space at the end of three months?

A. Yes.

Q. Do I receive a reserved car space?

A. No sorry. Subject to availability, you can park where you wish.

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